...have a way of getting on my nerves a lot.
The other day I got an email reminding me of next month's payment. As I read through it, I realized that this month's payment wasn't yet paid. In fact, it was overdue! Now, I had thought I already paid. As best I can figure, I neglected to push the final submit button. Not like I forgot, just thought it was taken care of. So my question for the loan company, "Is there a problem with sending a reminder email about 5 days before a payment? Or at least a separate email as soon as a payment comes up late? Also, why do you send payment emails a month before they're due anyway?"
Incidentally, these are the same people that thought I lived in Boston about 3 years ago. I have never lived in Boston. I'm probably not living in Boston anytime in the near future. I certainly did not tell them that I was living in Boston. Never the less, they some how decide to start sending information to friends-of-friends in Boston. AND THEN, they send me this tremendously passive-aggressive note saying, "Well, we finally got your address figured out, and next time you should tell us when you move." At though it was MY fault they were sending my stuff to the wrong state! Yeah, I'm still a little cheesed about that.
No comments:
Post a Comment